Testimonials

Customer

“After reviewing a number of notification systems, the capabilities of 3n's InstaCom Campus Alert system set it apart from the rest of the field.”

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Infrastructure

3n developed the 3n InstaCom™ mass notification system to deliver the highest levels of performance, security, reliability, and scalability to meet the stringent emergency communication requirements of some of the world’s most sophisticated and security-conscious organizations.

infrastructure_diagram_060707Highlights of 3n’s infrastructure include:

  • True active-active configuration
  • End-to-end Oracle infrastructure
  • Geo-dispersed, top-tier carrier-class facilities and network
  • 24 x 7 x 365 availability
  • No single points of failure

Rock-Solid Reliability

3n partners with Oracle because it is the only information management solution proven to scale to meet all business requirements on all hardware platforms. Oracle on Linux outperforms Microsoft SQL, delivering high performance to companies such as Amazon.com and eBay that rely on zero data loss and downtime for a large customer base. The 3n mass notification system architecture was also designed to scale up without limitation.

Failover = Disaster Recovery
Active-Active = Always Available

The 3n application and all its components are stored in highly secure, globally-dispersed data centers accessible only to approved 3n employees. 3n provides the 3n mass notification system via 3n’s proprietary ACT-SaaSSM service, a Software-as-a-Service (SaaS) delivery model with multiple data centers in an active-active configuration—the only mass notification provider to offer this level of security, performance, and availability. (Read Oracle’s case study detailing 3n’s unique active-active configuration.) With active-active data centers, data is continuously replicated between data center locations. If service is disrupted at a data center location, all traffic is dynamically rerouted to a different site so that 3n's systems remain continuously available with none of the time delays associated with notification solutions that fail over.

Multiple Layers of Mission-Critical Security

3n implements rigorous security measures at all levels—encompassing people, processes, and technology—to protect all facets of customer information. 3n’s “defense-in-depth” security protocols address physical security at all hosting facilities, network security based on the principle of “hide everything, control all access,” data transmission security, application and database security, continuous monitoring, incident detection and response protocols, and comprehensive training. Annual third-party security audits validate 3n’s adherence to rigorous security protocols.

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